⚡ 24/7 Emergency Data Recovery — Engineer responds in 15–20 min · 1-888-749-3786
🇨🇦 TIER 3 CLEANROOM LAB · LONDON, ONTARIO · SINCE 2009

Clicking drive? Dropped external? Failed RAID? Our engineers recover data other labs write off.

96% success rate. No Data, No Charge on qualifying cases. Engineer on the phone in 15 minutes — 24/7.

96%
Success Rate
17
Years Experience
10,000+
Drives Recovered
24/7
Available
96% Success Rate
Since 2009 · 10,000+ drives recovered
15–20 Min Engineer Response
Real engineer, never a bot · 24/7
No Data, No Charge
On qualifying cases · The DRG Recovery Promise
Free UPS Both Ways
Fully insured in transit
Privacy-First Lab
PIPEDA compliant
Trusted by our clients

Don't just take our word for it.

See what our clients say about getting their data back.

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You're in Good Company

Air Canada
Chase
Delta Air Lines
London Health Sciences Centre
London Police
Phoenix Suns
Robarts Research Institute
Siskinds LLP
Sotheby's
Teen Challenge
Western University
City of Windsor

Expert Recovery for Every Storage Device

From single hard drives to enterprise RAID arrays, our ISO Class 100 cleanroom handles recovery cases that other labs turn away. Every device receives the same precision care.

Is this happening to your drive right now?

If any of these sound familiar, stop what you're doing. Don't power it on again. Don't run software. Call us first — an engineer will tell you exactly what to do next, in 15 minutes, for free.

Clicking, beeping, or grinding sounds

That sound is the read head scraping the platter surface. Every second of power-on removes more data — permanently.

Power it off. Don't open it. Don't put it in the freezer. Call 1-888-749-3786.

Drive not detected / not recognized

Could be a controller failure, firmware corruption, a failed PCB, or the start of mechanical failure. Running recovery software on a drive with a physical fault can destroy what's still recoverable.

Stop. Call an engineer: 1-888-749-3786.

RAID array down / multiple drives failed

The single fastest way to destroy a recoverable array is to let someone rebuild it before the failed drives are imaged. Don't rebuild. Don't rerun the array. Don't try to force-import.

Call us before your IT team touches it: 1-888-749-3786.

SSD or MacBook won't boot, Apple Store said it's dead

It's not always dead. Modern SSDs can fail with data intact on the NAND — firmware-level recovery is possible with chip-off techniques and a Tier 3 cleanroom.

We've recovered drives Apple wrote off. Call: 1-888-749-3786.

Dropped drive, water damage, power surge

Physical and liquid damage compounds fast. Corrosion on a water-damaged drive starts immediately. A dropped drive's read head may already be resting on the platter.

Every hour matters. Call now: 1-888-749-3786.

Photos of irreplaceable moments

A wedding, a lost loved one, a child's first year. 96% of the drives people give up on are recoverable. Before Apple, before Best Buy, before any DIY software —

Call 1-888-749-3786. One conversation with our engineer will tell you exactly where you stand.

How we work

We treat every case
like it's urgent.

Free overnight shipping. 15–20 minute engineer response. Full cleanroom diagnostic. Every single case — no exceptions, no tiers to unlock.

15
Minute responseReal engineer, every call
$0
Shipping costFree UPS Express both ways
$0
If we failNo Data, No Charge
Standard
Your data can wait a few days.
Most personal & business recoveries
📦 5–7 days   

Your device failed but you're not in crisis. Old photos, archived files, a laptop that died last month. We ship you a free prepaid label, assess it in our cleanroom, and send you a full report.

Full Tier 3 cleanroom diagnostic — included in every case
Free overnight UPS Express both ways
Full diagnostic with file list
Written quote before any work begins
Call 1-888-749-3786
⚡ Priority
Your business is feeling the impact.
Servers, workstations, time-sensitive data
⚡ Front of queue

You can still operate, but the clock is ticking. A failed server, a critical workstation, client data you need by end of week. Your case moves to the front of the queue.

Everything in Standard
Front-of-queue priority assessment
Dedicated engineer on your case
Daily progress updates
Call 1-888-749-3786
24/7
🔴 Emergency
Your systems are down right now.
Active failures, every hour costs money
🔴 24/7 Recovery

RAID array crashed. Production server offline. Court deadline in 48 hours. Your device gets assessed within 24 hours. Once you approve, recovery starts immediately.

Everything in Priority
Around the clock recovery
Recovery begins immediately after approval
24/7 lab access — nights & weekends
Real-time recovery progress
Expedited secure data return
Your device jumps the queue. Recovery starts the moment you approve. 24/7 lab access, nights and weekends.
Call Now — 1-888-749-3786
Every case — every tier — includes
15–20 min engineer response
ISO Class 100 cleanroom
No Data, No Charge guarantee (qualifying cases)
PC-3000 equipped lab
Free overnight UPS Express
Encrypted data return
Written quote before work
All data deleted after confirmation

Not sure what you need?

Call us — an engineer will assess your situation and recommend the right path.

Call 1-888-749-3786
or

Start Your Case Online →

Ship it. We assess it. You get your data back. Three steps — that's it.

01

Ship Us Your Device

Request a free prepaid UPS shipping label. Your device is fully insured in transit — both ways. We cover the shipping cost so you can focus on what matters: getting your data back. Most devices arrive at our lab within 1–2 business days anywhere in the US or Canada.

02

Thorough Lab Assessment

Your device enters our Tier 3 ISO Class 100 cleanroom and is diagnosed by a trained engineer — not a software scan. We identify the exact failure mode, confirm whether your case qualifies for the No Data, No Charge guarantee, and send you a clear written quote before any recovery work begins. You approve the quote or you walk away. No surprises, no hidden fees, no pressure.

Tier 3 cleanroom diagnostic — performed by trained engineers, not software
03

Receive Your Data Back

Once recovery is complete, we send you a full recovered file list for verification. Your data is returned on an encrypted external drive or via secure digital transfer — whichever you prefer. We delete all copies from our systems upon confirmation of receipt.

📞 Why Call First?
Why call before you do anything else?
When a drive fails, the worst thing you can do is guess. Every power-cycle of a clicking drive scrapes the platter. Every software scan on a failing SSD risks wear-leveling the last recoverable blocks into oblivion. Every failed RAID rebuild can destroy parity data permanently.
  • Exactly what's happening inside your device right now
  • Whether your case qualifies for our No Data, No Charge guarantee
  • What NOT to do between now and the moment your drive arrives at our lab
  • A clear next step, whether you ship to us or not
No sales pressure. No obligation. Just a real engineer with cleanroom experience answering your questions.
📞 1-888-749-3786
24/7 · Engineer responds in 15–20 minutes
🛡️ The DRG Recovery Promise

If we can't recover your data on a qualifying case, you don't pay for the recovery. Full stop. Since 2009.

Most data recovery labs won't put this in writing. We do because our 96% success rate, our Tier 3 cleanroom, and 17 years of engineering depth mean we're confident enough to stand behind every qualifying case we take.

  • Diagnostic Promise Your device enters our Tier 3 cleanroom for a full engineer-led diagnostic. No software scans. No guesswork. You get a clear written quote before any recovery begins.
  • Recovery Promise On qualifying cases, if we can’t recover your data, you don’t pay for the recovery. We get paid for results, not for trying.
  • Privacy Promise Your recovered data is returned encrypted, and all copies are securely deleted from our systems after you confirm receipt.

A note on qualifying cases. Our guarantee covers the vast majority of drives that come through our lab. Certain cases — fire damage, previously-opened drives, specific legacy drive models, and some encrypted/forensic scenarios — have their own terms because the work is inherently harder to guarantee. Every lab handles these differently. Ours is simple: call us first at 1-888-749-3786 and an engineer will confirm your case status in 15 minutes.

📞 Call 1-888-749-3786 — confirm your case qualifies · 24/7

Inside Our ISO Class 100 Cleanroom

Our Tier 3 cleanroom in London, Ontario is one of the most controlled data recovery environments in Canada. ISO Class 100 means fewer than 100 airborne particles per cubic foot the same standard used in semiconductor manufacturing and surgical operating rooms. This level of cleanliness is not optional for hard drive recovery. A single particle of dust on an exposed platter can destroy data permanently.

Every hard drive, RAID array, SSD, and flash device that enters our facility is processed inside this environment by trained engineers wearing full cleanroom protective equipment. We control airflow, temperature, humidity, and electrostatic discharge at every stage of the recovery process.

Our lab has been operational since 2009, serving clients across the United States and Canada. We have recovered data from over 10,000 storage devices from single personal hard drives to multi-drive enterprise RAID arrays containing terabytes of mission-critical business data.

ISO Class 100 particle-free environment
Full ESD (electrostatic discharge) protection
Temperature and humidity controlled
341 Talbot Street, London, ON N6A 2R5

Drive failing right now? Every minute counts.

If your device is clicking, not detected, or physically damaged — power it off and step away from it. Every second of power-on can make recovery harder. You don't need to diagnose it yourself. One call to a real engineer — 15–20 minutes — and you'll know exactly where you stand.

No sales pressure. No obligation. Just a trained cleanroom engineer on the phone, 24/7, walking you through exactly what to do next.

Start Emergency Case → Call 1-888-749-3786
Real engineer · Never a bot · Never a call center · 24/7 including nights and weekends